Incidents reported on status page for Nostra https://status.nostra.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/dd54b3b8ebdf87ab344ac80548aa9510.jpeg https://status.nostra.ai/ en https://status.nostra.ai/ Wed, 20 Aug 2025 22:19:07 +0000 https://status.nostra.ai/#966f36f27f6ace4c51abec2c148fa114767a856bbecee82509a7d0c18a531d2c nostra.ai recovered https://status.nostra.ai/ Wed, 20 Aug 2025 22:18:07 +0000 https://status.nostra.ai/#966f36f27f6ace4c51abec2c148fa114767a856bbecee82509a7d0c18a531d2c nostra.ai went down https://status.nostra.ai/ Mon, 11 Aug 2025 13:08:08 +0000 https://status.nostra.ai/#7666c039d071bef5710ee9620ee5047ceeb560e9d28dcb88c454da8b6a215e7a nostra.ai recovered https://status.nostra.ai/ Mon, 11 Aug 2025 13:05:09 +0000 https://status.nostra.ai/#7666c039d071bef5710ee9620ee5047ceeb560e9d28dcb88c454da8b6a215e7a nostra.ai went down https://status.nostra.ai/incident/351426 Fri, 05 Apr 2024 18:18:00 -0000 https://status.nostra.ai/incident/351426#ca758885ed78f51fb8545141d876258c79aa45347221cbc511e15d61293f3775 This morning, Shopify changed how it identifies logged-in users. Although no advance notice was given, our extensive monitoring system was able to detect this change within minutes. We promptly disabled caching (reverting your site to its original state). Nostra has applied an update to incorporate Shopify's change and now caching has been re-enabled with all systems fully functioning. https://status.nostra.ai/incident/345409 Sun, 24 Mar 2024 17:24:29 -0000 https://status.nostra.ai/incident/345409#148821deba74f905caae0c96a9e6803be9af6e99044e9e695ac9150368a84562 Maintenance completed https://status.nostra.ai/incident/345409 Sun, 24 Mar 2024 17:00:00 -0000 https://status.nostra.ai/incident/345409#2d4ad8b082b0e2b8c68f53373fddd5c60de24cd1cc5b11cd016b6b56f45d5909 We are upgrading the capacity of our cache servers to handle the growth of traffic in the new year. https://status.nostra.ai/incident/345409 Sun, 24 Mar 2024 17:00:00 -0000 https://status.nostra.ai/incident/345409#2d4ad8b082b0e2b8c68f53373fddd5c60de24cd1cc5b11cd016b6b56f45d5909 We are upgrading the capacity of our cache servers to handle the growth of traffic in the new year. https://status.nostra.ai/incident/317879 Fri, 26 Jan 2024 01:00:00 -0000 https://status.nostra.ai/incident/317879#db13e4298e5f7c4b5fdd782c838597ae4419df41a5a01ee3e900e82f682cfafc Maintenance completed https://status.nostra.ai/incident/317879 Fri, 26 Jan 2024 00:00:00 -0000 https://status.nostra.ai/incident/317879#b1c65849b2a4c6319bcc61408169626b2da97498f157ce88dee16d4e2435314e Deploying new features to production. https://status.nostra.ai/incident/302595 Tue, 19 Dec 2023 17:34:00 -0000 https://status.nostra.ai/incident/302595#2eacf660ae7f8e12be373a94a064b94a336641447ca9775d38707235c79f26d2 Please keep up to date using Shopify's status page: https://www.shopifystatus.com/ *Not a Nostra issue https://status.nostra.ai/incident/297344 Thu, 07 Dec 2023 18:14:00 -0000 https://status.nostra.ai/incident/297344#09dd49439b6d6d788ff57fde5e999851f368b33ba5d7bb3a4e64717dd80fedf9 All Shopify payment and Shop Pay issues have been resolved by Shopify. For all Shopify updates please visit: https://www.shopifystatus.com/incidents https://status.nostra.ai/incident/286647 Mon, 13 Nov 2023 20:59:00 -0000 https://status.nostra.ai/incident/286647#088cfb8fb37c039da2bf258e0bac36a47b14ddea214c92aea9075fccd0619a33 A fix has been completely rolled out by Shopify and the issue has been resolved with storefronts working normally again. For all Shopify updates, please visit their status page: https://www.shopifystatus.com/incidents https://status.nostra.ai/incident/281430 Fri, 03 Nov 2023 02:07:00 -0000 https://status.nostra.ai/incident/281430#ca20b54a047942fc106acab3e7c70d9462e8783bf71bacafc29e97b9644a565b Due to the degraded performance in the Cloudflare APIs, Nostra's system is operating as expected, and we are permitting traffic to flow directly to Shopify. Cache purges are flowing through, but can be delayed by as much as 20 minutes. For real-time updates, please check CloudFlare's status page: https://www.cloudflarestatus.com/incidents/hm7491k53ppg https://status.nostra.ai/incident/277550 Mon, 30 Oct 2023 23:25:00 -0000 https://status.nostra.ai/incident/277550#893213fa11a4c48a1bd1680ca0ed203a60ba1c731749908e1ce42ba2f1bbdaa1 Customers purge cache mechanism are momentarily impaired by degradation of Cloudflare APIs. See https://www.cloudflarestatus.com/incidents/s1hkh315y9s9 for more details https://status.nostra.ai/incident/277550 Wed, 25 Oct 2023 15:34:00 -0000 https://status.nostra.ai/incident/277550#dd5f9d2e70e1d721f594ba66426fdb6d4c92de4f24758da0afbba0438e46a7ad Customers purge cache mechanism are momentarily impaired by degradation of Cloudflare APIs. See https://www.cloudflarestatus.com/incidents/s1hkh315y9s9 for more details https://status.nostra.ai/incident/275476 Fri, 20 Oct 2023 19:30:00 -0000 https://status.nostra.ai/incident/275476#adb22cbfe4a205b5a4fe505aa4f1153d3c9538254196c701ebda5a48bb908074 Cloudflare was momentarily experiencing issues on their end that caused Purge Cache Links to malfunction. This has been remedied and is working properly again. https://status.nostra.ai/incident/273605 Mon, 16 Oct 2023 19:33:00 -0000 https://status.nostra.ai/incident/273605#8320a36e446b2a25d839629ca31e8e73c4ab962b7629013f18656b2440e1d9d2 Customers were experiencing errors when trying to purge their cache using their customized purge cache link. All has been restored! https://status.nostra.ai/incident/267358 Mon, 02 Oct 2023 23:51:00 -0000 https://status.nostra.ai/incident/267358#85ae51896adb8b000cee0c9ee5fd0d256a31b9039e335519064efc996b827d6d We are currently encountering Cloudflare API issues and are actively debugging the problem. Additionally, please note that cache purges may also experience delays. We will provide further updates as we work to resolve this issue and notify you once it has been cleared. https://status.nostra.ai/incident/244146 Thu, 10 Aug 2023 18:02:00 -0000 https://status.nostra.ai/incident/244146#f88c3240e51996cc59659822efba474a2fc687dd24c8c9f20b6235b47406adac As it currently stands, there is no immediate action required on your part. As you may already know, Shopify does not inherently support Cloudflare Proxies. However, our robust system has been engineered specifically to integrate this feature seamlessly for you. Our foremost commitment is to deliver an uninterrupted, high-quality service, and we are confident in our ability to do so. Moreover, in the highly unlikely event of a service disruption, we have built-in contingencies to ensure continuity. We want to assure you that our system is designed to automatically reroute your service back through Shopify. This fail-safe measure is in place to guarantee that your experience remains smooth and reliable, regardless of the circumstances. Like Arthur said, nothing to be concerned about, let me or Kaitlin know if you have any questions. Thanks! https://status.nostra.ai/incident/244131 Thu, 10 Aug 2023 16:59:00 -0000 https://status.nostra.ai/incident/244131#92af50da7c0b4fcb039b79e55f229bcf610bcb749987c9ca94431141fd8d8516 We made an exciting enhancement to our purge cache link. The enhancement improves the user interface (image attached) and it's efficiency. The purge cache link now features an advanced debouncer that intelligently manages the purge requests. Whether a purge is initiated via our Webhook or manually, requests are processed seamlessly and without competition. Not only is this a much smoother experience, it also prevents any potential disruptions or failures that might have occurred due to conflicting requests in the past. With the new updates made, completing the clearing may take a few seconds longer. While it is clearing, you will see a spinning wheel which will later be replaced with a success message as shown below.