Previous incidents

Customers purge cache mechanism are momentarily impaired by degradation of Cloudflare APIs. See https://www.cloudflarestatus.com/incidents/s1hkh315y9s9 for more details

Cloudflare was momentarily experiencing issues on their end that caused Purge Cache Links to malfunction. This has been remedied and is working properly again.

Customers were experiencing errors when trying to purge their cache using their customized purge cache link. All has been restored!

We are currently encountering Cloudflare API issues and are actively debugging the problem. Additionally, please note that cache purges may also experience delays. We will provide further updates as we work to resolve this issue and notify you once it has been cleared.

As it currently stands, there is no immediate action required on your part. As you may already know, Shopify does not inherently support Cloudflare Proxies. However, our robust system has been engineered specifically to integrate this feature seamlessly for you. Our foremost commitment is to deliver an uninterrupted, high-quality service, and we are confident in our ability to do so.
Moreover, in the highly unlikely event of a service disruption, we have built-in contingencies to ensure cont...

We made an exciting enhancement to our purge cache link. The enhancement improves the user interface (image attached) and it's efficiency. The purge cache link now features an advanced debouncer that intelligently manages the purge requests. Whether a purge is initiated via our Webhook or manually, requests are processed seamlessly and without competition. Not only is this a much smoother experience, it also prevents any potential disruptions or failures that might have occurred due to confli...