Previous incidents

December 2023
Dec 19, 2023
1 incident

Shopify Admin, storefront, and checkout errors for some stores

Resolved Dec 19 at 10:34am MST

Please keep up to date using Shopify's status page:
https://www.shopifystatus.com/

*Not a Nostra issue

Dec 07, 2023
1 incident

Shopify Payments and Shop Pay degraded performance (Not a Nostra issue)

Resolved Dec 07 at 11:14am MST

All Shopify payment and Shop Pay issues have been resolved by Shopify.

For all Shopify updates please visit: https://www.shopifystatus.com/incidents

November 2023
Nov 13, 2023
1 incident

Shopify stores are down

Resolved Nov 13 at 01:59pm MST

A fix has been completely rolled out by Shopify and the issue has been resolved with storefronts working normally again.

For all Shopify updates, please visit their status page: https://www.shopifystatus.com/incidents

Nov 02, 2023
1 incident

Cloudflare Caching Error

Resolved Nov 02 at 08:07pm MDT

Due to the degraded performance in the Cloudflare APIs, Nostra's system is operating as expected, and we are permitting traffic to flow directly to Shopify. Cache purges are flowing through, but can be delayed by as much as 20 minutes.

For real-time updates, please check CloudFlare's status page:
https://www.cloudflarestatus.com/incidents/hm7491k53ppg

October 2023
Oct 25, 2023
1 incident

Cloudflare Caching Error

Resolved Oct 30 at 05:25pm MDT

Customers purge cache mechanism are momentarily impaired by degradation of Cloudflare APIs. See https://www.cloudflarestatus.com/incidents/s1hkh315y9s9 for more details

1 previous update

Oct 20, 2023
1 incident

Cloudflare Caching Error

Resolved Oct 20 at 01:30pm MDT

Cloudflare was momentarily experiencing issues on their end that caused Purge Cache Links to malfunction. This has been remedied and is working properly again.

Oct 16, 2023
1 incident

Purge Cache Update

Resolved Oct 16 at 01:33pm MDT

Customers were experiencing errors when trying to purge their cache using their customized purge cache link. All has been restored!

Oct 02, 2023
1 incident

Cloudflare Update

Resolved Oct 02 at 05:51pm MDT

We are currently encountering Cloudflare API issues and are actively debugging the problem. Additionally, please note that cache purges may also experience delays. We will provide further updates as we work to resolve this issue and notify you once it has been cleared.